Payment

Payments made by bank card

All orders placed on the website www.grainedepastel.com must be paid for immediately in euros by credit card. Accepted cards are: CB®, Mastercard®, Visa® and American Express®.

Payment security

Payments are processed through Crédit Agricole, a bank recognized by leading players in the financial world, and its Mercanet e-commerce solution. This solution was developed to allow you to make payments in an ergonomic and user-friendly environment, with optimal security and respect for your privacy.

Mercanet e-Commerce is the payment solution adopted by thousands of online stores. Payment servers are protected by firewalls, database access is strictly controlled, and sensitive data is encrypted. All sensitive information collected is encrypted using SSL standards. Access to payment pages is impossible unless you are logged in securely.

Your credit card number is only transmitted to the financial institution processing the transaction. Communications with financial institutions follow the transmission and security protocols mandated and certified by those institutions. Only the financial institutions of the merchants responsible for processing the transactions can transmit card numbers to the merchants.

3D Secure

Payment security is further enhanced by the use of the 3D Secure system: this system is also known as "Verified by Visa®", "MasterCard® SecureCode", or "American Express SafeKey®". During payment, the bank asks for personal information to verify the cardholder's identity and authorize the transaction.

Your order is only finalized once the 3D Secure code is entered and validated by your bank. You will then receive a confirmation email. The authentication process varies from bank to bank. For any questions regarding the 3D Secure code, Graine de Pastel recommends contacting your bank directly.