Payment

Payment by Credit Card

All orders placed on the website www.grainedepastel.com must be paid immediately in euros by credit card. Accepted cards are: CB®, Mastercard®, Visa®, and American Express®.

Payment Security

Payments are processed through Crédit Agricole, a bank recognized by the main players in the financial world, using its Mercanet e-commerce solution. This has been developed so that you can make your payments in an ergonomic and user-friendly environment, with optimal security and respect for privacy.

Mercanet e-Commerce is the payment solution adopted by several thousand online commerce sites. Payment servers are protected by firewalls, access to databases is strictly controlled, and sensitive data is encrypted. All sensitive information collected is encrypted according to SSL standards. It is impossible to access payment pages unless you are connected in secure mode.

Your credit card number is only transmitted to the financial institution processing the transaction. Communications with financial institutions follow transmission and security protocols imposed and certified by these financial institutions. Only the financial institutions of merchants responsible for the financial execution of transactions can transmit card numbers to merchants.

3D Secure

Payment security is further enhanced by the use of the 3D Secure system: this system is also known as "Verified by Visa®," "MasterCard® SecureCode," or "American Express SafeKey®." During payment, the bank asks you for personal information to verify the cardholder's identity and validate the transaction.

The order is only finalized once the 3D Secure code is entered and validated by your bank. You will then receive a confirmation email. Authentication is specific to each bank. For any questions regarding the 3D Secure code, Graine de Pastel invites you to contact your bank directly.