Payment

Payment by bank card

All orders placed on the website www.grainedepastel.com must be paid for immediately in euros by bank card. Accepted cards are: CB®, Mastercard®, Visa® and American Express®.

Payment security

Payments are processed through Crédit Agricole, a bank recognized by the main players in the financial world, using its Mercanet e-commerce solution. This solution was developed so that you can make your payments in a user-friendly and intuitive environment, with optimal security and respect for privacy.

Mercanet e-Commerce is the payment solution adopted by several thousand e-commerce websites. Payment servers are protected by firewalls, access to databases is strictly controlled, and sensitive data is encrypted. All sensitive information collected is encrypted according to SSL standards. It is impossible to access the payment pages unless you are connected in secure mode.

Your credit card number is transmitted only to the financial institution processing the transaction. Communications with financial institutions take place according to the transmission and security protocols imposed and certified by those financial institutions. Only the financial institutions of the merchants responsible for processing the financial transactions may transmit card numbers to the merchants.

3D Secure

Payment security is further enhanced through the use of the 3D Secure system: this service is also known as “Verified by Visa®”, “MasterCard® SecureCode” or “American Express SafeKey®”. During payment, your bank asks you for personal information to verify the identity of the cardholder and validate the transaction.

The order is finalized only once the 3D Secure code has been entered and validated by your bank. You will then receive a confirmation email. Authentication is specific to each bank. For any questions about the 3D Secure code, Graine de Pastel invites you to contact your bank directly.